Shipping and Returns

Shipping

We can only ship domestically at the moment :( All orders must be made with a valid address in Turkey.

Shipping orders over 1000 TL are free! For orders under 1000 TL, shipments with Yurtiçi Cargo are 44.90 TL.

Your orders will be shipped with Yurtiçi Kargo within 3-5 working days at the latest. Kiklou sends your orders plastic-free. After receiving your package, we ask you to reuse or recycle your cargo package.

A cargo tracking number will be sent to you by e-mail when your shipment is completed. You can check the status of your order by entering your tracking number on Yurtiçi Kargo tracking link.

Returns

Since Kiklou menstrual panties are personal products, we cannot return or exchange them in terms of health and hygiene.

If for any reason you are not satisfied with our other products, you can send us your return request at hello@kiklou.com within 14 days. After your return request is approved, you must send the products you want to return to us within 7 working days, in their original packaging, with the tags not removed and unused.

Damaged products and used are strictly non-refundable.